Contact the VPN Clue editorial team

Email

We will publish a public contact address on this page when the site moves to its permanent domain. That move is scheduled for the coming weeks. Until then, the fastest way to send a correction is through the details on the corrections page. Include the exact page address, the wrong value and a source. We check messages every working day.

What to contact us about

Corrections. A number, date or claim on a page that an official source contradicts. These are our priority, and we reply to them within 48 hours.
Data questions. How a field in the open dataset is defined, or why a score is what it is. The methodology answers most of these.
Press. Journalists are welcome to cite our data with credit and a link.
Providers. If you run a VPN service and a fact about it is out of date, send us the official page that shows the current value. We will verify the fact and update it.

What we do not respond to

We do not accept sponsored posts, paid placements, pre-written reviews or requests to change a score or ranking. We do not offer individual technical support for VPN apps. Our troubleshooting section covers the common problems, and the providers’ own support teams handle the rest.

Response times

We check corrections within 48 hours. We answer other messages within five working days, usually sooner. We reply in English. If you have not heard back after a week, send the message again with “second attempt” in the subject line. Email sometimes goes astray, and we would rather hear from you twice than not at all.

Affiliate partnerships

Providers that want to offer an affiliate program can describe it in an email. Joining a program never changes how we review or rank a provider. Our how we make money page explains this.